TERMS AND CONDITIONS
Opus College Prep is an admissions coaching service that provides students with coaching guidance for admissions purposes.
Terms of Delivery
Opus team members offer virtual admissions coaching via Zoom or Google Meets.
Cancellation Policy
A cancellation or request to reschedule made less than 24 hours in advance will invoke a cancellation fee. The amount charged will be $100 per missed meeting.
Should you arrive more than 15 minutes late for your appointment, your Opus consultant cannot guarantee that he/she will provide the service. If he/she cannot accommodate you, the same cancellation fee will be charged. We will try our best to reschedule your appointment for another time that suits you.
Cancellation fees will be charged to the card you provide.
We realize that emergencies occur. If you do need to cancel or reschedule your appointment, we simply request that you inform us at least 24 hours in advance.
Refund Policy
-100% Refund:You have 14 days to initiate a refund from the time of package purchase. If no hours have been spent with a consultant, you are eligible for a full refund.
-Partial Refund:If you have met with your consultant for 1 or more hours, you are eligible for a refund minus the hours you have spent with your consultant. The consultant hour is billed at $300 per hour spent in meeting time. Refunds are processed within 7-10 business days.
