Cancellation Policy

A cancellation or request to reschedule made less than 24 hours in advance will invoke a cancellation fee. The amount charged will be $100 per missed meeting.

Should you arrive more than 15 minutes late for your appointment, your Opus consultant cannot guarantee that he/she will provide the service. If he/she cannot accommodate you, the same cancellation fee will be charged. We will try our best to reschedule your appointment for another time that suits you.

Cancellation fees will be charged to the card you provide.

We realize that emergencies occur. If you do need to cancel or reschedule your appointment, we simply request that you inform us at least 24 hours in advance.

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